CHANGE IS TWO THINGS, PLANNING AND EXECUTING PLANS. THE FIRST THING IS EASY, THE LAST THING IS DIFFICULT.
/Don't forget the idea on your path to success
SOLUTIONS THAT WORK
IN A COMPLEX REALITY
IN CHALLENGES ITS ALWAYS OPPORTUNITIES
"Have you heard about the company that received extreme amounts of complaints about slow-moving lifts. They called in a technical consultant and were advised to install new elevators and rebuild the shafts. The proposal for new lifts was far too
expensive for the company so they chose to call Advisers with other expertise. They called a specialist in logistics, a training-expert and a psychologist
THE DIFFERENT SOLUTIONS
1) The specialist in logistics:
Different working hours for the businesses in the building,
2) The traning expert:
Start exercise campaigns to get more people to use the stairs
3) The psychologist:
Install mirrors in the elevator to give the passenger a focus that causes the experience of time to feel faster.
The owner chose the psychologist's solution.
The example shows that the solution
depends on the way you formulate the problem. Defining the issue as a technical problem gives us very few possible solutions, but if you formulate it as a general problem, several approaches and more solutions will appear.
I want to help you find new perspectives so new and better solutions arise.
The first steps is new questions.